The missing link between the producers and the consumers

who's relying
on us and why?
our services for
a smooth business
enter new markets,
build current ones

About us

TMX Mobile Solution Szerviz Kft is one of the leading after sales companies in the region.

Our core business is mobile repair but we also fix tablets and notebooks.

We are the Europian Repair Center of Samsung and also responsible for Austrian and Slovakian mobile devices, stickes and modems repairs for Huawei.

TMX is the official service partner for Alcatel, LG, ASUS, ZTE, Blackberry, IPhone, CAT, Polaroid, Coolpad, Emoria, Jablocom as well in Hungary.

We became the official Hungarian service partner of Lenovo notebooks in 2014 and Lenovo mobiles in 2015.

Our 2000 square meters repair centre building consists of 650 square meters of highly developed working environment with ESD covered floors and the latest repair tools. Altogether we have 140 fully equipped workstations. We employ more than 300 employees and repair nearly 1400 units a day.

Services

Logistics

TMX provide complete after-sales logistics solutions with integrated mobile tracking software for network operators and distributors in Hungary and the neighbouring countries.

Pre-Sales

Special pre-sales activities are provided by TMX. Sometimes the new mobiles arrive from the factory in inappropriate conditions to the network operators or distributors. In this case TMX offer the following solutions for bulk qualtities: software/dashboard upgrade, country profile change, preparing/printing warranty cards, re-packing.

Network management

TMX manage 32 subcontracted local service points in Hungary. Local service points provide quick repairs for Customers. TMX provide trainings, spare parts, logistics, a web-based reporting system and technical support for local service points.

Repairs

Our core business is mobile repairs. In addition, we can repair any kind of electronic devices like LCD panels, mainboards, industrial PLCs. If you are interested in further details, please contact us and ask for a quotation.

Advantages

Short
TAT
Great
quality
Online
tracking
Low
prices
19 years of
experience
iso
9001
iso
14001
ESD
Environment

Short TAT

Our in-house Turn Around Time always meets the requirements of the contracted manufacturer.

Online repair tracking system

Customers can see the electronic worksheet of the device by entering the IMEI number and service protocol number.

GREAT QUALITY

Once the mobile device is repaired, it has to undergo a rigorous test to make sure that all the faults have been eliminated. If it is not in 100% workig order according to the manufacturer”s qualty test process, it is to be directly returned to the repair centre.

Partners

The A to Z of the high-tech sector

TMX provide after-sales services in the high tech sector. In addition to electronic repairs, TMX provide after-sales logistics and web-based IT solutions for our partners in the Central European region. In proof of the manufacturers satisfaction, TMX was awarded the ’Best Practice for Service Excellence 2008’ presented by the European Headquaters of Samsung.